Empowering Small Businesses in the Digital Age

The Small Business Roundtable is excited to release its newest report, Empowering Small Businesses in the Digital Age: Adoption Trends, Challenges, and Policy Recommendations.



Drawing on new data, case studies, and policy analysis, the report highlights how digital tools are transforming the small business landscape. It finds that 99% of small businesses use at least one digital platform, from e-commerce marketplaces to cloud-based software and digital payments, helping owners grow revenue, create jobs, and strengthen customer engagement. At the same time, we explore how persistent barriers remain, including broadband access gaps, limited digital skills, financial constraints, regulatory requirements, and cybersecurity concerns.